Waitlist Policy and Tenant Selection Criteria

Please see the following policies regarding our waitlists.

Waiting List Policy

HomeSource maintains separate waiting list for each Senior Property- including Riverbirch Village, Willow Place, Blueberry Ridge and the Village at Holston Place.

The organization maintains three waiting lists for non-senior apartments- for 1, 2, and 3 bedroom units – regardless of the location.

When an apartment becomes available, HomeSource will reach out to the next 3-12 individuals on the waiting list and schedule a showing of the apartment. At the time of the showing, the applicants are provided with a rental application, including a list of documents they need to provide. The applicants have 7 days from the showing to submit their completed application with paperwork.

Full applications can be
• submitted through email, (Application fees includes surcharge for credit)
• brought to the HomeSource office at 109 Winona St., or
• placed in the drop box at the office of Riverbirch Village Apartments at 7236 Oak Ridge Highway.

After one week, HomeSource staff will review each application in order based on where the applicant was on the waiting list. The highest applicant on the waiting list with a completed application will be offered the apartment, contingent on qualification. Remaining applications will be held for up to 60 days in case another unit becomes available.

Behavioral Expectation Policies

HomeSource staff will make the effort to be kind and courteous to applicants, and request that applicants be respectful to staff.
Please note that applicants that use offensive or inappropriate language towards staff or other applicants, become aggressive, threatening or violent, or intentionally causes a disruption to this process, will be removed from the waiting list. Should a perspective tenant be removed in this manner, they will have the right to request an appeal.

Tenant Selection Criteria

In processing applications for residency, proof of age, a criminal background report, prior landlord references, and a credit check will be obtained for each applicant. Applicants must also provide copies of Social Security Cards for all household members and photo ID’s for all household members.

Criminal Background: If the applicant’s history includes crimes of physical violence to persons or property, or if it includes other criminal acts which indicate that the applicant’s tenancy would pose a direct threat to others, or which would adversely affect the health, safety, or welfare of other residents, the applicant should be rejected unless the applicant has maintained a clean record for a minimum of 7 years.

Prior Landlord References: An applicant should be rejected if a prior landlord indicates the applicant caused damage to a rental unit, has not made timely rental payments in full or has violated any other lease provision.

Credit History: An applicant could be rejected if the credit report indicates within the last 3 years, two accounts rated 4 or worse (91 days or more late), one account rated 9 or worse, unpaid judgments, unpaid collections or bankruptcy within the last two (2) years. However, satisfactory references from prior landlords regarding rental payments and occupancy may be considered.